Job Detail

Job description

Executes transactions as per defined guidelines in order to meet SLA. Maintain client relationship through periodic governance calls. Identify Process Improvements and drive them to closure. Self-driven approach & must be able to lead the team during leads absence. Multi-task, mentor and take part in building competencies of the peers. Enabled to take ownership of planning, scheduling, deadlines, deliverables and quality control. Handles/helps resolve escalation at process level in order to ensure high customer satisfaction. MS Excel Excellent written and verbal communication skills. Strong analytical ability. Basic Knowledge of MS Excel/PPT/Word/Access. Team handling skills.,

Company Description

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Required Keyskills

Skills: bank reconciliation, accounts, accounting, tally, sales, team handling, client relationship, verbal communication, excel, basic, finance, planning, ownership, analytical, scheduling, escalation